Inteq BPO has a stronghold on most aspects related to revenue cycle management (RCM). RCM encompasses everything from determining patient insurance eligibility and collecting co-pays to properly coding claims.

Areas addressed as part of “Front end” revenue cycle management are

• Eligibility Verification,
• Co-pay identification and collection,
• Contract determination with insurance,
• Correspondence Management, and
• Credentialing assistance.

Areas addressed during “Middle” revenue cycle management are

• Charge description master,
• Charge entry,
• Clinical documentation,
• DRG Assurance,
• Medical coding,
• Converting hard copy bills to electronic format,
• EDI based processing, and
• Clearing house edits.

The emphasis during “Back End” revenue cycle management is on

• Claims processing,
• A/R Calling,
• Accounts collection,
• Denial resolution,
• Payment posting,
• Appeals, and
• Timely filing checks.