In addition to these excellence enablers, Inteq BPO is equipped with “revenue” and “quality” accelerators:
Delivery Methodology: Every Health Care Organization is unique in terms of its business objectives, specializations and work culture. Inteq BPO doesn’t take it as a challenge but as an opportunity to grow while we embed every type of requirement into a systematic delivery model.
Our Delivery Methodology consists of 6 steps:
1. Initiation
2. Planning
2.1 Organization process mapping
2.2 Process analysis
2.3 Financial analysis
2.4 Process prioritization
2.5 Resistance analysis
2.6 Implementation plan
2.7 Continuous delivery
3. Transition and/or migration
4. Pilot
5. Stabilization
6. Full-fledged Operations
Work Ethics: Our work ethics are built upon the strong foundation of Integrity, Commitment, Passion, and Dedication. These work ethics allow us focus only on quality of service, productivity and reduction of cost for you. We are known as an entrepreneurial culture
Staff : Our staff is well trained,skillful and knowledgable. Our Staff is highly motivated to satisfy the customer needs and provide 5 star rated customer support. Our Staff since well trained knows how to deliver good customer service. The good quality of our staff is that they know organizations goals and Customer goals aligning with customer service goals of the organization. Delivering just beyond customer expectations is a daily habit of our staff and it is critical element of delivering good customer service.
Technology Drivers: From small-scale to large-scale health care organizations the awareness about and availability of right technology/tools is an essential requirement for the growth of business. As a process management service provider, Inteq BPO keeps you updated with the latest trends in technology, and helps you deploy the most reliable, secure and scalable solution.
